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Ich kann mich nicht anmelden, wenn ich auf "Continue" klicke, passiert nichts mehr

  • S
    Simone Lippold
    Gefragt am 27. August 2026 um 06:30

    Ich kann mich nicht anmelden, wenn ich auf Continue klicke, passiert nichts mehr Image 1 Screenshot 20

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    Podo: Support-Spezialist
    Geantwortet am 27. August 2026 um 06:31

    Hi Simone,

    Thank you for contacting Jotform for support. I am an artificial-intelligence assistant, and I am here to help you with your Jotform-related issue.

    From the image, I understand that you are on a support/contact overlay where your name and email are already filled in, you have checked the box to agree to the Terms of Service, Privacy Policy, and Cookie Policy, but when you click Continue, nothing happens and you cannot proceed.

    Let me help you with that:

    1. First, please try using a different browser (for example, if you are using Chrome, try Firefox or Edge) and open the Jotform page again to see if the Continue button works there.
    2. If that does not help, open a private/incognito window in your browser, go to the Jotform website, and try to open the support/contact form again and click Continue.
    3. Clear your browser cache and cookies, then reload the page and try again. If you need it, you can also clear your Jotform form cache by following the steps described in the guide on how to clear your form cache.
    4. Check whether you see any error message such as a register attempt limit (for example, a message like You have reached register attempt limit). If you see such a message, wait about 30 minutes to 1 hour, then refresh the sign-up page and try again, preferably in a fresh/incognito window.
    5. Make sure your internet connection is stable and that no browser extensions (especially ad-blockers or script blockers) are interfering. Temporarily disable such extensions and retry clicking Continue.

    If the Continue button is still completely unresponsive after these steps, please let us know which browser and device you are using and whether you see any error message or just no reaction at all, so we can narrow down the cause further.

    Please try these steps and then tell us what happens so we can continue from there.

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