Where can I find the invoice for my subscription?

  • Daniel_Jansen
    Gefragt am 3. Dezember 2023 um 11:21

    Wo finde ich die Rechnung zu meinem Abo? 

    Und wie kann ich mein Abo kündigen?

    welche Kündigungsfristen habe ich?
  • Shirized Ina Garces Jotform Support
    Geantwortet am 3. Dezember 2023 um 13:37

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It’s easy to check your invoices. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit and you should be able to see the Invoices section. 
    5. Click on the View link on each invoice to see their details.

    Where can I find the invoice for my subscription? Image 1 Screenshot 20

    As for your other questions, I've moved that to a new thread. You can check that out here:

    Let us know if you have any other questions.