Account suspension

Madame, Monsieur

On m'a suspendu alors que je n'ai rien fait. je travaillais normalement en créant des formulaire pour un projet puis soudain on me suspends et donc lorsque je me connecte, on m'affiche comme quoi votre système de prévention phishing m'a suspendu. donc j'aimerai comprendre pour quel raison, j'ai été suspendu pour ne pas refaire la même bêtise et si ça serait possible de réparer ce problème pour que je recommence mon projet.

En attendant votre réponse, Madame, Monsieur, je vous souhaite une agréable journée

Hi Luca,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Your account was suspended due to collection of sensitive information such as login credentials, which is against our terms of use. I have removed the offending fields and reinstated your account. You can now login to your account.

Let us know if there’s anything else we can help you with.