Refund Request: Apple Subscription

Bonjour, j’ai acheté un forfait Jotform par erreur. Je l’ai annulé immédiatement , mais le montant a été pris dans mon compte quand même. J’aimerais être remboursée s’il vous plaît.

Hi Schela,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, Unfortunately, we're unable to refund subscriptions paid through Apple. You may refer to our Terms of Use regarding this.

Subscriptions purchased via the Apple App Store are subject to the Apple App Store refund policies. To request a refund, please refer to Apple's refund policy. We're sorry for any inconvenience caused, and thanks for your understanding.

Reach out to us if you have any other questions.