How to Reminder Emails and How does it Work

Also, how do the email reminders work ? Does the list of emails update itself with the CSV file or do I have to write the emails one by one of all the people who have not answered ?

Hi Meagan,

Thanks for reaching out to Jotform Support. The recipients for the Reminder Email must be added manually. There is currently no option to send Reminder Emails that way you send an invitation to the form using the CSV file. You have to add the email address of the recipients one by one. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Publish.
2. Click on Email on the left side of the screen.
3. Select the Schedule a Reminder Email and click the Create a New Reminder Email button.

4. Go to the Recipients tab and add the email address of the recipients.

5. Go to the Schedule tab and set the frequency of when the Reminder Emails should be sent then click the Save button.

That's it. You can also check out this guide on How to Set Reminder Emails for Your Forms.

We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.