Nous n'arrivons plus à recevoir les inscription

  • Innovup
    Demandé le 15 septembre 2022 à 13:37

    Prière nous aider à finaliser les inscriptions via le jotform. Les candidats à notre programme d'incubation n'arrivent plus à finaliser leur inscription malgré le fait qu'il n'y qu'un seul formulaire actif. Prière nous libérer de l'espace pour qu'ils puissent continuer l'inscription.


    Jotform Thread 4368035 Screenshot
  • Jessica Jotform Support
    Répondu le 16 septembre 2022 à 02:09

    Hello Innovup,

    Thanks for reaching out to Jotform Support. As our French support is currently busy, we will assist you in English. Upon checking, you have reached Form View limit.

    Form view is sometimes referred to as impression and it is any type of loading of the form. So if you have a page on your website that gets 1,000 views per month and embedded the form on the same page, you are OK with the free plan – as long as form views go.

    Each time someone loads your page would load the form and that would be a form view. If someone goes to edit their submission – that is another example of a form view. Disabled forms will, however, not increase your form views.

    Unfortunately, this limit can't be refreshed. You will need to wait until the first day of next week or upgrade to one of our paid plans to increase the limit.

    Let us know if you need other help.

  • Jessica Jotform Support
    Répondu le 16 septembre 2022 à 02:22

    Hello Innovup,

    Thanks for reaching out to Jotform Support. It appears we have received an empty response from our end. Do you still require our assistance in relation to this? If yes, we would kindly ask you to resend your message again.

    Let us know if you have other questions.