Envoie mail à tous

  • boisverts2
    Demandé le 19 septembre 2022 à 16:57

    Bonjour, j'aimerais envoyer un courriel à tous mes soumissionnaires, ils ont déjà complété le sondage. Je n'ai pas demandé d'Adresse mail dans le sondage. Est ce que le système les as quelque part?

  • Rehan Support Team Lead
    Répondu le 20 septembre 2022 à 05:33

    Hello Sonia,

    Thanks for reaching out to Jotform Support. Jotform can only collect the information provided by the users in the form fields. Email address can only be collected if it is entered by the user before submitting the form. You'll have to enter the email addresses manually by editing the submissions after collecting their emails using any other means. Or you can add the email field in your form and send it to all the users again. Let us know if you have any other questions.

    Currently, the French support response time is higher. If you still prefer to receive a reply from the French support then let us know and we will forward the ticket.