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club403Demandé le 29 janvier 2016 à 05:38
Bonjour.
depuis plusieurs semaines, je ne recois plus les soumissions dans ma boite mail. Pourquoi ?
Merci de me tenir informé.
Cordialement
Denis PAGNIER
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Kevin Support Team LeadRépondu le 29 janvier 2016 à 10:58
Your email address: club403@laposte.net, is in our bounce list, this is the reason:
Service refuse. Veuillez essayer plus tard. service refused, please try later. LPN007_510.
I have removed it and you should be able to receive your emails now, also, I noticed that you have not configured your emails properly, please, follow this guide in order to prevent your emails to prevent bouncing: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.
If the issue still persists, ask your email provided to whitelist our IP addresses, you will find them here: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.