Cancel and Refund subscription

  • patf85
    Demandé le 22 novembre 2023 à 16:19

    bonsoir , pouvez vous annuler le dernier paiement de 390.35 $ , je suis passé en gratuit mais j'ai fait une erreur de modification.

    je reprendrais votre site début Mars

    en vous remerciant


    cordialement

  • Eiron_O Jotform Support
    Répondu le 22 novembre 2023 à 18:29

    Hi patf85,

    Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've canceled and refunded your subscription. This will take 7–10 business days to reflect your account.

    Reach out again if you need any more help.