Please downgrade my account and refund my last payment

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    nizarirachid
    Asked on April 28, 2017 at 02:06 PM

    Bonjour,

    Avec un erreur de calcule j'ai oublier l'heure de stoper le pack gold; SVP si vous me rembourser la somme 99e est me faire que le pack gratuit pour l'instant.

    merci de votre comprehontion

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    AIDAN
    Answered on April 28, 2017 at 02:43 PM

    I have downgraded your account to the Free status, and issued a refund request for your last payment of $99 through your Gold monthly PayPal subscription.

    Please cancel your PayPal subscription number S-3AG696538X4049634 to prevent any future charges. We have a guide on how to do that here: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    nizarirachid
    Answered on April 28, 2017 at 03:43 PM
    Merci Bien de votre compréhension et vos services
    2017-04-28 19:43 GMT+01:00 JotForm :
    ...
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    AIDAN
    Answered on April 28, 2017 at 03:45 PM

    You're quite welcome. Please don't hesitate to contact us if you need anything. Have a nice weekend!