- nizarirachidAsked on April 28, 2017 at 02:06 PM
Avec un erreur de calcule j'ai oublier l'heure de stoper le pack gold; SVP si vous me rembourser la somme 99e est me faire que le pack gratuit pour l'instant.
merci de votre comprehontion
- AIDANAnswered on April 28, 2017 at 02:43 PM
I have downgraded your account to the Free status, and issued a refund request for your last payment of $99 through your Gold monthly PayPal subscription.
Please cancel your PayPal subscription number S-3AG696538X4049634 to prevent any future charges. We have a guide on how to do that here: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
If you need further assistance please let us know. We will be happy to help. Thank you.
- nizarirachidAnswered on April 28, 2017 at 03:43 PMMerci Bien de votre compréhension et vos services
2017-04-28 19:43 GMT+01:00 JotForm :
- AIDANAnswered on April 28, 2017 at 03:45 PM
You're quite welcome. Please don't hesitate to contact us if you need anything. Have a nice weekend!