Payment Integration: Option to exempt some buyers from tax

  • Agriculture and Education
    Demandé le 28 février 2024 à 15:01

    Some of my products are taxed, but many of my buyers have tax exempt status. How do we include a tax exempt option with certificate upload for verification? I am using Authorize.net

  • Deanne Jotform Support
    Répondu le 28 février 2024 à 17:30

    Hi Agriculture and Education,

    Thanks for reaching out to Jotform Support. I understand you want to have a tax-exempt option for your buyers but as of the moment, we don't have that feature yet. Currently, you can only exempt products from tax. Rest assured, we’re always working to add new services and features to Jotform. I will let the relevant team know about this and get back to you as soon as I hear updates from them.

    For now, you can add an Upload File form element for your buyers to upload their certificates for you to verify. Let me show you how to do it:

    1. In Form Builder, click on Add Form Element on the left side of the page.

    2. Click on the File Upload form element. This will let your buyers upload their certificates.

    Payment Integration: Option to exempt some buyers from tax Image 1 Screenshot 20

    In the meantime, let us know if you have any other questions.

  • Deanne Jotform Support
    Répondu le 29 février 2024 à 11:22

    Hi Agriculture and Education,

    Thanks for patiently waiting. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    If you have any other concerns, just let us know.

 
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