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  • Das Formular hängt bei der Meldung „Bitte warten“.

    O
    Oliver Böllenrücher
    Gefragt am 16. September 2026 um 00:56
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    Raymond Jotform Support
    Geantwortet am 16. September 2026 um 02:09

    Hi Oliver,

    Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have German Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, are you still having an issue about your forms being stuck on Please Wait status as per your other thread here? If so, can you try it again using a different browser or device and see how it goes? If the same thing happens again, let us know with the link to your form and share the console logs with us. Here’s how to get them in Chrome:

    1. On the page where you’re having the issue, click on the Three Dots icon in the top-right corner of the Chrome browser.

    2. Then, in the menu that opens on the right side of the page, hover your mouse over More Tools.

    3. Next, in the menu that opens, click on Developer Tools.

    Das Formular hängt bei der Meldung „Bitte warten“ Screenshot 50

    4. Now, in the Developer Tools window, click on the Console tab and then take a screenshot of everything you see there.

    Das Formular hängt bei der Meldung „Bitte warten“ Screenshot 61

    After taking a screenshot of the console log, the next step is to post it in the Help Center. Here’s how to get going:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Das Formular hängt bei der Meldung „Bitte warten“ Screenshot 72

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Das Formular hängt bei der Meldung „Bitte warten“ Screenshot 83

    That's it. Once we hear back from you, we can help you sort this out.

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