Vider corbeille des soumissions

Bonjour,

Nous ne pouvons plus effectuer de soumission sur nos formulaires car nous avons atteint la limite autorisée.

J'ai déjà mis des fichiers de soumissions à la corbeille mais je ne sais pas comment vider la corbeille.

Merci d'avance

Ninon

Hi Ninon,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, let me show you how to empty your trash folder:

• Click the main tab’s vertical ellipsis icon.
• Select the Trashed entries option.

• In the Trash panel, select the submissions or tick on the Select All checkbox to mark all entries.
• Select the Delete Forever button.
• Then click Delete in the confirmation window to purge the marked entries.

You can also check this guide on How to Delete Form Submission Data and Understanding Your Account Usage and Limits for future reference.

Give it a try and let us know if you need any other help.