JE SOUHAITE RESILIER MON ABONNEMENT jusqu au 31/03/2024 et le reprendre au 01/04/2024 seulement

  • epedaleau
    Demandé le 15 novembre 2023 à 03:47

    JE SOUHAITE RESILIER MON ABONNEMENT jusqu au 31/03/2024 et le reprendre au 01/04/2024 seulement


  • Gaetan_B
    Répondu le 15 novembre 2023 à 04:31

    Hi Lionel, 

    Thanks for reaching out to Jotform Support. You can cancel your subscription, but it should be done on the Desktop version of Jotform, rather than the mobile app. It's easy, let's do it:

    1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.

    Annuler labonnement Image 1 Screenshot 40 Screenshot 10

    2. Under the Billing tab, click on Change Plan.

    Annuler labonnement Image 2 Screenshot 51 Screenshot 21

    3. Click on the Downgrade button to switch to the Starter (Free) Plan.

    Annuler labonnement Image 3 Screenshot 62 Screenshot 32

    4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions to continue with cancelling your plan.

    Please also check out our guide about How to Cancel your Subscription.

    Let us know if you need any more help.