Logiciel d'enquête de satisfaction
Le logiciel d’enquêtes de satisfaction de Jotform est un outil conçu pour créer des enquêtes personnalisées à votre marque et recueillir les feedbacks de vos clients, collaborateurs et participants à vos événements. Il permet de créer des enquêtes en quelques minutes, de les partager sur différents canaux et de visualiser les tendances afin de prendre des décisions plus éclairées.
Feedback Survey Templates
Skip the blank page. Use professionally designed templates to launch your feedback surveys faster. Whether you’re gathering customer opinions, employee input, or post-event reactions, Jotform’s templates are fully customizable to your goals.
Avantages
En-tête
Turn Feedback into Action
With Jotform’s Report Builder, you can instantly convert survey responses into insightful charts and trends that highlight what matters most. Quickly identify opportunities or issues so you can make smart, data-driven decisions without waiting weeks for analysis.
Automate Follow-Ups & Alerts
Set up automated workflows that notify your team, trigger personalized emails, or update your CRM the moment feedback comes in. This ensures no important response slips through the cracks and keeps your operations running smoothly.
Anonymous Surveys for Honest Answers
Boost participation and encourage open, candid responses by offering anonymous surveys — essential for sensitive employee or customer topics. Anonymity fosters trust, giving you clearer insights into what people truly think and feel.
Branded, Trust-Building Experiences
Customize every detail of your surveys to match your brand’s logo, colors, and voice, creating a seamless, professional experience. Branded surveys build credibility and reassure respondents their feedback is handled by a team they know and trust.
Reach Audiences Anywhere
Share surveys through emails, direct links, QR codes, or by embedding them on your website — all fully mobile-responsive. This makes it simple to gather feedback wherever your customers or employees are, increasing response rates effortlessly.
Témoignages
Ce que nos utilisateurs disent de Jotform
Foire aux questions
Trouvez toutes les réponses à vos questions sur Jotform. Consultez notre FAQ pour obtenir des réponses aux questions courantes ou contactez notre équipe d'assistance si vous souhaitez plus d'informations.
What is feedback survey software, and how does it help my business?
Feedback survey software lets you easily create surveys to collect opinions, reviews, or suggestions from customers, employees, or event attendees. With Jotform, you can design fully customized surveys, share them anywhere, and turn responses into visual insights that help you improve products, services, and overall satisfaction.
Can I automate follow-ups or notify my team when feedback is received?
Yes! Jotform makes it simple to set up automatic emails or alerts based on survey submissions. You can instantly notify team members about critical feedback, send thank-you messages to respondents, or even create tasks in your CRM — ensuring every piece of feedback gets timely attention.
How does Jotform handle anonymous or confidential surveys?
Jotform gives you full control to create anonymous surveys by removing identifying fields and disabling IP tracking. This encourages honest, open responses, which is especially important for sensitive topics like employee satisfaction or confidential customer concerns.
Is it easy to analyze feedback data in Jotform?
Absolutely. With the Jotform Report Builder, you can instantly visualize feedback through charts, graphs, and summary dashboards. It’s easy to filter results by customer type, product, or department so you can uncover trends and share professional reports with your team.
Can I share my feedback surveys on different platforms?
Yes. Jotform surveys are extremely flexible — you can embed them on your website, send direct links via email, generate QR codes for printed materials, or share on social media. Every survey is also mobile-friendly, so people can respond on any device.
Is feedback data secure and compliant with privacy standards?
Definitely. Jotform uses 256-bit SSL encryption to protect all data in transit and at rest. The platform also supports GDPR compliance features, plus advanced privacy controls like password-protected forms and HIPAA friendly feature options for handling sensitive data.