Square Integration Error: Payment Error I

Hi ftfcoffice,

Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Did you encounter the error on this form? If so, this error is mostly caused by the connection between your Jotform form and Square integration. To resolve this, you need to reconnect your Square integration. Let me show you how:

1. In Form Builder, select your Payment field and click on the Wand icon to open its settings.
2. Click the dropdown from the Connected button and select Reconnect.

We also have a guide about How to Integrate Square With Jotform that you can check out.

Give it a try and let us know how it goes.