Weekly Appointment Slot not updating the remaining slots

  • apeldoorn
    Gevraagd op 12 oktober 2023 om 03:17

    Goedemorgen,

    Heel erg gek...

    Wij hebben wel aanmeldingen gekregen in het volgende formulier:

    https://eu.jotform.com/232613863731355

    Maar de aantallen staan op zo'n manier dat het lijkt of er niemand zich nog heeft opgegeven.

    Terwijl je in het formulier kunt zien dat er 44 aanmeldingen zijn tot nu toe.

    Kunnen jullie meedenken?

    Hartelijke groet,

    Anne-Rie

  • Mary Jotform Support
    Geantwoord op 12 oktober 2023 om 06:16

    Hi apeldoorn,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To clarify, are you referring to the remaining slots left on the weekly appointment planner widget? After checking, I noticed that you have a number of selections available, depending on the date the user selects that they will be available or present.

    Weekly Appointment Slot not updating the remaining slots Image 1 Screenshot 50

    You currently have 42 submissions received. Also, you have 3 workshops, each with varying events with certain number of slots. I went over each of the workshop, see below for the findings.

    For workshop 1, there's a total of 388 available events and the current number of registrations totaled to 38.

    Weekly Appointment Slot not updating the remaining slots Image 2 Screenshot 61

    For workshop 2, there's a total of 376 events and the current number of registrations totaled to 37.

    Weekly Appointment Slot not updating the remaining slots Image 3 Screenshot 72

    And lastly, for workshop 3, there's a total of 376 events and the current number of registrations totaled to 15.

    Weekly Appointment Slot not updating the remaining slots Image 4 Screenshot 83

    Overall, the total sum of events for all workshops combined is 1,140. The widget will only show the current remaining slot. It does not provide a comparison of the original value versus the remaining value. Rest assured that the widget is working as intended. If there are submissions deleted, it will reset the counter of the widget.

    Additionally, it's not possible to calculate a number of selected items of the weekly appointment planner widget, making it a tedious work to track the taken slots versus the original count of the event.

    Let us know if you need any more help.