Form Can't Be Accessed: Connection is Not Private Error

Hallo,

Als ik (of de klanten) de link volgen naar het formulier, krijgen we een foutmelding nog voor we het formulier zien. Hoe kan ik dit verhelpen? Het is bij mijn computer, maar blijkbaar ook bij anderen.

Ik ben sinds gisteren aan het adverteren op Facebook, dus zou wel leuk zijn mocht ik dit snel kunnen oplossen...

In bijlage de schermafbeelding.

Bedankt!
Joline

Joline.dewitte@gmail.com

Hi Joline,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch =, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We have a known issue where the form with the link "form.jotform.com" will not work because it has been blocked by some Internet Service Providers (ISP) in Belgium. Our developers are aware of this, and they are now working on fixing the issue. We will circle back on this thread once we hear from them.

In the meantime, you can remove "form" from the link and change it to "eu". Here's a sample link below:

https://eu.jotform.com/231347223606046

It would also be helpful if you can also contact your provider for IP blacklist removal.

Thanks for your patience and understanding, we appreciate it.

Hi,

Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

Let us know if you have any questions.