de links werken niet

de links werken niet

Beste,

De links naar het formulier kunnen niet meer geopend worden.

https://form.jotform.com/230814988083061

https://form.jotform.com/232302275356350

Is het mogelijk na te kijken of er een probleem is?

mvg,

Elissa

Hello Laurens,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Dutch language, we can forward your ticket to our Dutch team. However, please note that it could take longer to receive a response.

We have a known issue where the form with the link "form.jotform.com" will not work because it has been blocked by some Internet Service Providers (ISP) in Belgium. Our developers are aware of this and they are now working on fixing the issue. We will circle back on this thread once we hear from them.

In the meantime, you can remove "form" from the link and change it to "eu". Here's a sample link: https://eu.jotform.com/{form-id}

It would also be helpful if you can also contact your provider for IP blacklist removal.

Thanks for your patience and understanding, we appreciate

Hi Israel,

Thanks for the info. Just changed the "form" to "eu" and it seems to work.

Will we be notified when the problem is solved?

Have a nice day!
Elissa

Hi Elissa, 

Thanks for getting back to us. We'll notify you when the issue will be resolved by our developers. In the meantime, as already suggested by my colleague, you can contact your ISP asking to remove the domain from their blacklist, this would speed up to process.

Let us know if you need any other help.

Hi,

Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

Let us know if you have any questions.