form.jotform.com is not working

Beste,

Wanneer ik op de knop 'Voeg een Nieuw Vooraf Invullen Toe' klik:

Dan krijg ik deze melding:

Zou u me hiermee kunnen helpen aub?

Vriendelijke groeten,

Jonathan Biebuyck

Hi Jonathan,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you are having issues with this. We have a known issue where the form with the link "form.jotform.com" will not work because it has been blocked by some Internet Service Providers (ISPs) in Belgium.

Our developers are aware of this, and they are now working on fixing the issue. Rest assured that we’ll get back to you with an update as soon as we have one. In the meantime, please replace the prefill link with the following:

https://form.jotformeu.com/222684302561351

It would also be helpful if you can also contact your provider for IP blacklist removal.

Thanks for your patience and understanding; we appreciate it.

We are currently experiencing a similar issue (here too in Belgium). About 40% of our customers are indeed unable to use the form.

We are patiently waiting and hoping for good news soon!

Hi Abelrooms,

Thanks for reaching out to Jotform Support. Thanks for letting us know about this. I'm sorry that this is happening. Our developers are aware of this, and they are now working on fixing the issue. In the meantime, please use my colleague's suggestion link.

Reach out again if you need any more help.

Hi,

Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

Let us know if you have any questions.

Thank you very much! It works 👍