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pwsoffroadHi, wir verkaufen Tickets für unser Event via dieses Jotform Formulars.
Dies haben wir bereits vor 2 Jahren gemacht. Damals hatten wir den Code:
<p>DIESEN CODE BEIM EINLASS VORZEIGEN:</p>
<p><img src="https://chart.googleapis.com/chart?chs=150x150&cht=qr&chl=https://www.jotform.com/edit/%7Bid%7D&choe=UTF-8" alt="Your unique QR code0" width="150" height="150" /></p>
in die Email eingebaut, die Käufer haben den QR Code am Einlass vorgezeigt und wir konnten dort sehen, welche Tickets sie gekauft haben und ein Häkchen bei "eingecheckt" machen.
Dieser code wurde von einem ihrer Mitarbeiter zur Verfügung gestellt - aber jetzt funktioniert er seit einiger Zeit nicht mehr. Können Sie da helfen?
Gruß Jens
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Vincenzo Jotform SupportHi Jens,
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I’m sorry that you’re having trouble with this. I checked your account and noticed that you have multiple forms. Can you please share the Form URL with us so we can better understand what is going on? We also have a guide about Where to Find Your Form URL that you can check out. Can you also take a screenshot of what’s happening and send it to us? This guide will show you how to do that.
As soon as we hear back from you, we'll be able to move forward with this.
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pwsoffroadHallo! Gerne möchte ich erneut diesen oben beschriebenen QR Code erstellen für mein neustes Formular. Vor Ort bei unserem Event möchte ich den QR Code den die Kunden bekommen habe scannen und auf "Check-In" Setzen. Bitte um Hilfe, wie ich diesen erstellen kann.
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Rica Support Team LeadHi Jens,
The code you provided was previously used to edit submissions using a QR code. If that’s what you intend to do, you can use the following code.
<img src="https://quickchart.io/chart?chs=150x150&cht=qr&chl=https://www.jotform.com/edit/{id}&choe=UTF-8" alt="Your unique QR code" width="150" height="150" /></div>
If you only want to view the submission using a QR code, you can use the following link:
<img src="https://quickchart.io/chart?chs=150x150&cht=qr&chl=https://www.jotform.com/submission/{id}&choe=UTF-8" alt="Your unique QR code" width="150" height="150" /></div>
Give it a go and let us know if anything else comes up.
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pwsoffroadSorry, I cant understand the difference between the 2 links you sent. Can I use one of them for my newest form "Anmeldunf Dolmar Offroad Days"? I want that every visitor has a unique qr code at the entrance, so that we can make like a check-in!
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Kyle Jotform SupportHi Jens,
The QR code with the Edit link (/edit/{id}) lets you open each submission in edit mode so you can update the Check‑In field directly. The Submission link (/submission/{id}) only shows the entry without allowing changes. Since you want to mark attendees as checked in, use the Edit link. Add this code to your autoresponder email:
<p>PLEASE SHOW THIS CODE AT ENTRY:</p>
<p>
<img src="https://quickchart.io/chart?chs=150x150&cht=qr&chl=https://www.jotform.com/edit/{id}&choe=UTF-8"
alt="Your unique QR code" width="150" height="150" />
</p>
Try that and reach out again if you need more help.
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pwsoffroadHow and where di I need to integrate the link? In the check in field and in the mails response?
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Ronald Jotform SupportHi Jens,
You simply need to replace the code that you previously had in your email with the one that the Jotform support team provided. Same placement on the email will work and if you don't have an email for your users yet, then setting an Autoresponder Email is easy Let me show you how to set that up:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Emails.
- Now, click on Add Email.
- Then, select Autoresponder Email, and customize the options and paste the QR code, and you’re done.
Reach out again if there’s anything else we can help you with.