Manuel Pre-filling not working

  • lassocie
    Demandé le 4 octobre 2022 à 08:16

    Manuel Pre filling not working Image 1 Screenshot 30

    Hello


    It's not working! It is not the manual pre-filling that I want to use, but the pre-filling of the tables. I have to send several hundred emails, but what appears is not the email address, but the postal code. It would be absolutely necessary that the postal code be replaced by the email address of the table so that I can send the form.

    Manuel Pre filling not working Image 2 Screenshot 41


    Please help me.


    Marie-Hélène Pion

    m-helene@lassocie.ca

    Jotform Thread 4423937 Screenshot
  • Waqas Jotform Support
    Répondu le 5 octobre 2022 à 10:00

    Hi Marie,

    Thanks for reaching out to Jotform support. You have 728 forms in your account, and I can't seem to locate the ones you need. Would you kindly provide the URL to your forms so that we can investigate and find a resolution for you?

    Additionally, check out this guide on How to Prefill Form Fields With Data You Provide with Manual Prefill.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • lassocie
    Répondu le 5 octobre 2022 à 10:23

    Hello,

    The form is the one called: AIIUQ-revue. https://form.jotform.com/222053163298252


    I also noticed that you do not select the pre-fill tables option, but rather Manual pre-fill. I need the way to do it, because I start from an excel table.

    1664979326 633d917edf381  Screenshot 101664979523 633d92430cfff  Screenshot 21

    As you can see in this situation it is that it is the postal code that is displayed and not the name of the person to possibly be able to send it with email.

    Thank you for your help

    Marie-Hélène Pion

    m-helene@lassocie.ca1664979247 633d912fb7229  Screenshot 32

  • Waqas Jotform Support
    Répondu le 5 octobre 2022 à 11:43

    Hi Marie,

    Thanks for getting back to us. As I understand, do you want to change the name of the table prefill? If I am getting you correctly, you can change the name, and it is easy to do. Let me show you:

    1664984449 633da581248c3  Screenshot 10

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • lassocie
    Répondu le 11 octobre 2022 à 13:09

    That's not what I'm trying to do. When I click on send an invitation it gives me this :1665507825 6345a1f1b9384  Screenshot 10

    In the video you sent me you see this:

    1665507944 6345a26865007  Screenshot 21

    I especially don't want to have to change one name at a time. This is the goal of having a pre-filling in tables. I do not understand why the selection is based on the postal code and not on the email address and the name of the person.

    I have several hundred shipments to make. Can you help me? Do you have a better understanding of what information I need?

  • Waqas Jotform Support
    Répondu le 11 octobre 2022 à 14:33

    Hi Marie,

    Thanks for getting back to us. I understand how frustrating this is for you and I’ll do my best to help you. Check out my screencast below:

    1665513070 6345b66e32a9f  Screenshot 10

    You can select all Prefilled URLs, but you can only send an invitation to up to five (5) people at a time. Selecting more than this number will display an error message.

    Check out this guide on How to Share the Prefilled Form with Others?

    Keep us updated and let us know if you need any more help.