Email non envoyé

Bonjour, lors que le formulaire Controle appartement est complété il devrait être envoyé à 2 adresses mails configurées mais aucun mail ne s'envoi comment doit on faire ? Merci

Hi Robin,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If you have already checked this guide on why you are not receiving email notifications, we suggest using your own email as the Sender Email instead of the default noreply@jotform.com in your Email Notification. You can check this link on how to set up SMTP on your form.

You might also want to check out this guide about How to Edit or Delete Sender Emails on SMTP Settings.

Let us know if there’s anything else we can help you with.