Inzendingen bijkopen?

Dag Support,

Bij de opstart zullen er nog niet veel inzendingen zijn, wel verwachten we piekmomenten waardoor het lastig is om een keuze te maken van pakket.
De gratis versie heeft net wat te weinig inzendingen per maand, het eerste volgende pakket naar mijn idee te veel.

Is het mogelijk om je pakket up of af te schalen gedurende het contract?
Is het mogelijk om een abonnement op pauze te zetten in de tijden dat het niet wordt gebruikt?

Alvast bedankt.

Groet,
Bjorn

Hi Bjorn, 

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We don't have the option to pause a subscription, but you can cancel your plan and re-upgrade once you need the subscription again. Let me show you how to cancel it:

1. On your My Forms page, hover your mouse over your avatar in the top-right corner and click on Settings.

2. Under the Billing tab, click on Change Plan.

3. Click on the Downgrade button to switch to the Starter (Free) Plan.

4. There will be a pop-up window with some extra information about the downgrade. Please follow those instructions to continue with canceling your plan.

Please also check out our guide about How to Cancel your Subscription. You can also subscribe to monthly plan, check out our Pricing page here.

Let us know if you need any more help.