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  • karelvangheluwe
    Gevraagd op 23 april 2024 om 10:02

    Ref.: INV-46314979711-1710432203


    Hallo,


    Zou het nog steeds mogelijk zijn om deze automatische verlenging van ons abonnement te annuleren?


    We hebben dit vorige jaar nodig voor enkele oplossingen, maar zullen er dit jaar geen gebruik van maken.

    Ook gezien de prijs opmerkelijk hoger ligt, was dit toch even schrikken.


    Veel dank alvast om de mogelijkheden te benoemen!


    Vriendelijke groet,

    Karel

  • Harshad_P Jotform Support
    Geantwoord op 23 april 2024 om 12:15

    Hi Karel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand you want to cancel your current subscription and request a refund. To do this can you please log in to your account and fill out this form one of our team members will get back to you with a status.

    Reach out to us if you need any more help.

 
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