Restitutie dubbelbetaling.

  • Paul Cats
    Gevraagd op 26 oktober 2022 om 11:40

    Vandaag om 14.54 en 15.12 een (dubbel) betaling gedaan voor aankoop via Etsy. Het betreft een bedrag van twee keer euro 35 . Hoe krijg ik betaling via sepa iDeal kenmerk 003001 terug?

  • Lucas Support Team Lead
    Geantwoord op 26 oktober 2022 om 13:09

    Hi Paul,

    Thanks for reaching out to Jotform support. I see that you don't have an account registered under the e-mail address paul@catsmail.nl. If you answered an online form and made a payment, I advise you to directly contact the form owner for more information about it.

    Jotform is an online form builder, however, we're not directly involved with the forms built with us. Therefore, we can't give you more details.

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