Modèles d'enquête de satisfaction

3 modèles

Étude De Marché

Voici un formulaire d'étude de marché rapide qui se concentre sur quelques statistiques démographiques. Ce formulaire d'enquête demande l'âge, le sexe, le revenu du ménage et le niveau d'éducation des répondants. Le format de l'enquête est à choix multiple, ce qui permet à vos répondants de le remplir facilement en quelques minutes. Utilisez ce modèle d'étude de marché et exploitez les données recueillies à votre avantage.

Go to Category:Audit

Enquête Sur La Satisfaction Patients

Une enquête de satisfaction des patients est utilisée par les pratiques médicales et d'autres organisations de santé pour recevoir des commentaires de leurs patients. Avec une enquête gratuite sur la satisfaction des patients en ligne, vous pouvez collecter de manière transparente des commentaires importants de vos patients en ligne! Il suffit de personnaliser les questions de l'enquête, de partager le formulaire avec un lien ou de l'intégrer dans votre site Web et de visualiser les réponses de votre compte Secure Jotform - protégé par la conformité optionnelle HIPAA. Mettez à jour les questions de l'enquête, ajoutez votre logo ou modifiez des couleurs de modèle instantanément avec le constructeur de formulaires de glisser-déposer par Jotform. Vous pouvez ensuite afficher vos réponses de sondage dans les tables Jotform ou utiliser Jotform Report Builder pour générer automatiquement des rapports visuels pour analyser et partager en quelques secondes! Les commentaires des patients sont essentiels à l'amélioration de votre pratique médicale - rassemblez-les de la manière la plus efficace possible avec une enquête de satisfaction au patient en ligne pouvant être remplie sur n'importe quel appareil.

Go to Category:Formulaires Santé

A propos des Enquêtes de satisfaction

Satisfaction Survey Templates are pre-designed forms used to measure and evaluate the satisfaction levels of customers, employees, students, patients, or any other group whose feedback is valuable to your organization. These templates help organizations gather structured insights on experiences, services, products, or events, making it easier to identify strengths and areas for improvement. Common use cases include customer satisfaction surveys after a purchase or service interaction, employee satisfaction surveys to gauge workplace morale, event feedback forms, patient satisfaction surveys in healthcare settings, and student satisfaction surveys in educational institutions.

With Jotform, users can take advantage of a powerful, no-code form builder to quickly customize and deploy satisfaction surveys tailored to their specific needs. Jotform’s drag-and-drop interface, extensive library of widgets, and integration options make it easy to add rating scales, comment boxes, conditional logic, and branding elements. Responses are automatically collected and organized in Jotform Tables, allowing for efficient analysis and follow-up. Whether you’re looking to improve customer loyalty, enhance employee engagement, or optimize your services, Jotform’s Satisfaction Survey Templates streamline the feedback collection process and help you make data-driven decisions.

Use Cases of Satisfaction Survey Templates

Satisfaction Survey Templates are versatile tools that can be adapted to a wide range of feedback scenarios. They help organizations systematically collect and analyze opinions, leading to actionable insights and improved experiences. Here’s how these templates can be used, who can benefit, and how their content may differ:

1. Cas d’utilisation possibles :

  • Customer satisfaction surveys after product purchases or support interactions
  • Employee satisfaction surveys to assess workplace environment and engagement
  • Patient satisfaction surveys in clinics or hospitals
  • Student satisfaction surveys for courses, teachers, or campus facilities
  • Event feedback surveys for attendees, sponsors, or vendors
  • Service satisfaction surveys for hospitality, retail, or public services

2. Points de résolution de problèmes :

  • Identify pain points and areas for improvement
  • Measure overall satisfaction and loyalty
  • Collect suggestions for new features or services
  • Monitor trends over time for continuous improvement

3. Propriétaires et utilisateurs possibles :

  • Business owners, customer service managers, HR professionals, healthcare administrators, educators, event organizers, and public service officials

4. Différences entre les méthodes de création :

Content and fields vary by use case:

  • Customer surveys may include product ratings, NPS (Net Promoter Score), and open-ended feedback
  • Employee surveys might focus on workplace culture, management, and benefits
  • Patient surveys often ask about wait times, staff professionalism, and facility cleanliness
  • Event surveys could include questions on logistics, speakers, and overall experience

In summary, Satisfaction Survey Templates can be tailored to fit any feedback scenario, ensuring you collect the most relevant and actionable data for your organization’s unique needs.

How to Create a Satisfaction Survey Template

Creating a Satisfaction Survey Template with Jotform is a straightforward process that allows you to gather valuable feedback efficiently, regardless of your specific use case. Whether you’re aiming to measure customer satisfaction, employee engagement, or event feedback, Jotform’s intuitive tools make it easy to design, customize, and distribute your survey.

To create a satisfaction survey template, follow these steps:

1. Start Your Survey:

  • Log in to your Jotform account and click on “Create” from your My Workspace page.
  • Choose “Form” and then select either “Start from Scratch” or “Use Template.” For satisfaction surveys, you can browse Jotform’s extensive template gallery for a head start or build your own from the ground up.

2. Select the Layout:

  • Decide between a Classic Form (all questions on one page) or a Card Form (one question per page). Card Forms are often preferred for surveys as they guide respondents step by step, reducing overwhelm.

3. Add and Customize Form Elements:

  • Click on the “Add Element” menu to drag and drop fields such as:
  • Rating scales (stars, numbers, sliders)
  • Multiple choice or Likert scale questions
  • Open-ended comment boxes
  • Dropdowns for specific categories (e.g., department, product)
  • Demographic questions (optional)
  • For customer surveys, include NPS questions and product/service-specific queries.
  • For employee or patient surveys, add questions about environment, staff, and overall experience.

4. Personalize the Survey:

  • Use the Form Designer (paint roller icon) to match your branding by adjusting colors, fonts, and adding your logo.
  • Apply conditional logic to show or hide questions based on previous answers, ensuring a personalized and relevant experience for each respondent.

5. Set Up Notifications and Thank You Messages:

  • In the Settings menu, configure email notifications to alert you of new responses.
  • Set up autoresponder emails to thank participants for their feedback.

6. Publish and Share:

  • Click on “Publish” to copy your survey link or embed it on your website, share via email, or post on social media.
  • For internal surveys (like employee satisfaction), restrict access or require authentication as needed.

7. Test and Monitor:

  • Use the Preview function to test your survey and ensure all logic and fields work as intended.
  • After publishing, monitor responses in Jotform Tables, where you can filter, analyze, and export data for reporting.

By following these steps, you can create a satisfaction survey template that is tailored to your audience and objectives, helping you collect actionable feedback and drive continuous improvement.

Questions fréquemment posées

1. What is a satisfaction survey template?

A satisfaction survey template is a pre-designed form used to collect feedback from individuals about their experiences with a product, service, event, or organization. It helps standardize the feedback process and ensures you gather relevant data for analysis.

2. Why are satisfaction surveys important?

Satisfaction surveys provide valuable insights into how customers, employees, or other stakeholders perceive your offerings. They help identify strengths, uncover areas for improvement, and guide decision-making to enhance overall satisfaction and loyalty.

3. What information is typically collected in a satisfaction survey?

Common information includes ratings (e.g., 1-5 stars), multiple-choice responses, open-ended comments, demographic details, and specific questions about products, services, or experiences.

4. Are there different types of satisfaction surveys?

Yes, satisfaction surveys can be tailored for various audiences and purposes, such as customer satisfaction, employee engagement, patient feedback, event evaluation, and more.

5. Who should use satisfaction survey templates?

Business owners, HR professionals, healthcare providers, educators, event organizers, and anyone seeking structured feedback from a group can benefit from using satisfaction survey templates.

6. How do satisfaction surveys help improve services or products?

By analyzing survey responses, organizations can identify trends, address recurring issues, implement changes, and measure the impact of improvements over time.

7. Are satisfaction survey responses confidential?

Confidentiality depends on how the survey is set up. Jotform allows you to configure privacy settings, anonymize responses, and comply with data protection regulations to ensure respondent privacy.

8. Can satisfaction survey templates be customized for specific needs?

Absolutely. With Jotform, you can fully customize templates by adding, removing, or modifying questions, adjusting design elements, and integrating with other tools to fit your unique requirements.