How to send a reminder email to complete the form?

  • quincyvholleeder
    Gevraagd op 17 april 2024 om 16:58
    We willen graag mensen een herinnering sturen op het moment dat zij het formulier niet hebben ingevuld. Momenteel voegen we handmatig de e-mailadressen toe en verzenden we opnieuw, maar bestaat er geen automatisch systeem dat naar elke openstaande factuur een e-mail stuurt op het moment dat zij het niet invullen?
  • Edwin Jotform Support
    Geantwoord op 17 april 2024 om 17:13

    Hi Quincy,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand you want to set up an automatic reminder email. Yes, you can do that by scheduling reminder emails to be sent. It's easy. Let me show you how:

    1. In Form Builder, click on Publish at the top.
    2. Click on Email on the left.
    3. Click on Schedule A Reminder Email.How to send a reminder email to complete the form? Image 1 Screenshot 30
    4. You can then customize the email content, recipient, and the schedule. Then click Save.How to send a reminder email to complete the form? Image 2 Screenshot 41

    But please note that this will only send the reminder email to people you specified in the recipients. You mentioned you want it automatically sent to people who have an open invoice but haven't submitted it yet. Do you mean people who haven't started filling out the form yet? Or for people who started filling out the form, but just haven't submitted it yet? Can you explain a bit more about the issue, so I can get a better idea of what's happening?

    As soon as we hear back from you, we can move forward with a solution. In the meantime, for more information, check out our guide on How to Set Reminder Emails for Your Forms.

    Give it a try and let us know how it goes.