• Jules_Prince
    Asked on 17 november 2023 om 07:18


    Ik wil uw factuur betalen voor verlenging van een jaar, echter lukt het mij niet via PayPal.

    Kan ik op een andere wijze betalen?

    In afwachting van uw reactie.

    Met vriendelijke groet,

    Jules Prince

    Finance & Insurance Bizniz

  • Ruan Jotform Support
    Replied on 17 november 2023 om 10:15

    Hi Jules,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When upgrading your subscription, you can choose between paying your subscription via PayPal or Credit/Debit Card:

    betaling Image 1 Screenshot 20

    If you're having difficulties upgrading your account, can you explain a bit more about the issue you're having so that I can have a better idea of what's going on and help you with a solution? It will also be helpful if you can take a screenshot of what's happening and share it with our Support Forum. This guide will show you how to do that.

    As soon as we hear back from you, we'll be able to move forward with this.