What is the file upload size limit?

Beste,

Wat is de limiet qua bestandsgrootte voor het opladen van documenten voor jotform sign? Ik zie nu een limiet van 5 MB, kan deze verhoogd worden naar 25 MB of hoger?

Is dit afhankelijk van het type plan, goud/zilver/starter?

Alvast bedankt voor uw feedback.

Met vriendelijke groeten,

Niels Govaerts

Hi Niels,

Thank you for reaching out to Jotform Support. A guest account is a restricted account that allows users to create and use forms without enrolling for a full account, including upload file size limitations.

Just note that for a Guest account, the file upload limit is 5 MB per upload, as per this guide. You may consider upgrading your plan with more features that would allow you to upload a file larger than 5MB.

To learn more, visit the Jotform Features and Pricing page or check out the Understanding Your Account Usage and Limits guide.

Let us know if you have any other questions.

Hi Kyle,

Thanks for your reply!

What is the file limit for the gold and silver plan? 

The maximum size is very important to us, hence the question. 

Kind regards,

Niels Govaerts

Hi Niels,

Thanks for getting back to us. The file upload size limit for our paid plans is 1GB. You can take a look at the pricing of our plans here.

You may also have to change the File Upload size limit setting. Here are steps:

1. In Form Builder, click on the File Upload element or add a new one.
2. Click on the Gear icon.
3. Click on Options at the top.
4. Turn on Limit File Size.
5. Enter in your designed maximum file size in KB.

You can take a look at the guide below for more information:

• Changing the File Upload Size Limit

Let us know if you have any other questions.