Approval Flow: having problem with the Set Conditions.

  • libertumpsa
    Asked on 5 sierpnia 2023 07:15

    Mam 2 problemy, które spróbuję jak najdokładniej opisać.

    1. Nie wiem jak utworzyć warunek zatwierdzania, który będzie aktywowany po przekroczeniu pewnej wartości, np. jeśli wartość będzie większa niż 4000, to aktywowany jest warunek.
      Approval Flow: having problem with the Set Conditions Screenshot 40
      Rozwiązałem to w okrężny sposób, używając gałęzi warunkowej z parametrem "Zaczyna się od", w której wpisałem wiele wartości, jak: 4000, 5000, 6000 itd.
      Approval Flow: having problem with the Set Conditions Screenshot 51
      Może jednak istnieje na to łatwiejszy sposób?

    2. Po ustawieniu tego warunku przetestowałem formularz, ale po wpisaniu do niego wartości 25000 otrzymałem potwierdzenie wypełnienia formularza, ale bez żadnej możliwości zatwierdzenia, które zdefiniowałem w regułach zatwierdzania
      Approval Flow: having problem with the Set Conditions Screenshot 62

    Wszystko zilustrowałem na zrzutach ekranu.

    Jotform Thread 5399925 Screenshot
  • Lorelie Jotform Support
    Replied on 5 sierpnia 2023 12:45

    Hi libertumpsa,

    Thanks for reaching out to Jotform Support. Unfortunately, we currently don't have Polish Support right now. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, let me help you with your question. I’m sorry you're having difficulties with this. I cloned your form to test it and I easily replicated the issue. There is an easy fix for this, we just need to change the Short text field for your 'Kwota płatności w PLN' to a Number field and change the condition in your approval as you see below:

    Approval Flow: having problem with the Set Conditions Screenshot 20Give it a try and let us know how it goes.

  • libertumpsa
    Replied on 6 sierpnia 2023 15:04

    I don't have that option. I have checked all the options available to me and it is none of them.

    Approval Flow: having problem with the Set Conditions Screenshot 20

  • Justin_E Jotform Support
    Replied on 6 sierpnia 2023 17:17

    Hi libertumpsa,

    Thanks for getting back to us. After checking your form, I have seen that you haven't changed the short text field into a number field yet. The reason why "Greater Than" is not showing on the If/Else condition is that it is not a number field. You will need to change it first for it to appear, let me show you how:

    • On your form builder, add a number field and remove the short text field. Approval Flow: having problem with the Set Conditions Screenshot 40
    • After that, change the Label and sublabel the same as the previous one.Approval Flow: having problem with the Set Conditions Screenshot 51
    • Also, make sure that you add the conditions that you had on the previous field to this new field. After that, proceed with the Approval flow where you change the state to "Greater Than".Approval Flow: having problem with the Set Conditions Screenshot 62

    That's it! Now you should be able to change the state to "Greater Than". If the issue persists, please let us know.

    Give it a try and let us know if there's anything else we can help you with.

  • libertumpsa
    Replied on 6 sierpnia 2023 18:24

    Great! Thank you