When sending email, thumbnail's title and form's title is not the same

  • matsushirohonten
    2024年4月14日 21:12に質問

    When sending email, thumbnails title and forms title is not the same Image 1 Screenshot 30

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    When sending email, thumbnails title and forms title is not the same Image 2 Screenshot 41

    jotform内でのタイトルが 下の 『2024.2松代主催 販売コンクール・報酬制度 受領サイン』

    なのですが、

    上のようにラインやグーグルチャットでアドレスを送信する(貼り付けて送信する)と

    『23明治主催 販売コンクール 受領サイン』のようになる。(以前のタイトルのようです。)

    これを正しくするにはどうしたら良いでしょうか?

  • Jessica Jotform Support
    2024年4月15日 3:32に返信

    Hi matsushirohonten,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. Now, let me help you with your question.

    This issue can occur when your Page Title was not updated automatically. Let me show you how to update manually it:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
    2. Click on Show More Options.
    3. Scroll down to Page Title and enter the name of your preferences.

    Form in the tab is not the same as forms name Image 1 Screenshot 20 Screenshot 10

    Reach out to us if you need any more help.

  • matsushirohonten
    2024年4月15日 4:07に返信

    TO Jessica SAN


    THANK YOU VERY MUCH. I SOLVED THIS PROBLEM SO QUICKLY