容量削減について

  • ushunko
    2023年11月2日 9:54に質問

    容量削減のためフォームをいくつか削除したのですが、反映されていないようです。

    ご確認いただけますでしょうか。

  • Victorino_S Jotform Support
    2023年11月2日 12:13に返信

    Hi 海野峻宏,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To clarify, are you referring to deleting form submissions to free the account's upload space? If so, I checked the account's usage history and noticed that the upload space looks to free up some of the upload space. I also checked the form's submission table and saw no deleted submissions in the Trashed Entries, so you may have successfully purged the deleted submissions.  

    Let us know if there's anything else we can help you with.