Accept coupon code on payment forms?

  • boomplantactie
    Gevraagd op 28 september 2023 om 08:48

    Beste,


    Is het mogelijk om een coupon (korting) te geven op het totale aankoopbedrag?

    Nu is er alleen een optie zichtbaar Product of Verzendoptie.

    Selecteren we Product, dan krijgt elk artikel de korting toegekend en dat is uiteraard niet de bedoeling.

    Verzendoptie werkt ook niet omdat er geen verzendingskosten/mogelijkheid is.


    Dank voor een snel antwoord.

    Mvg, Christophe

  • Leland_R Jotform Support
    Geantwoord op 28 september 2023 om 11:00

    Hi boomplantactie,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can make your payment forms accept coupon codes. Let me show you how:

    1. In Form Builder, select your Product List’s wand icon to open Payment Settings.
    2. In the Payment Settings pane on the right, go to Coupons at the top.
    3. Select Create Coupon.

    Steps to create a coupon in Jotform Form Builder Screenshot 10

    4. Next, add your coupon’s details and configurations.

    Coupon configuration in Jotform Form Builder Screenshot 21

    You can find more details about how this works, including a breakdown of all of the options, by reading this guide.

    Give it a try and let us know how it goes.

  • boomplantactie
    Geantwoord op 28 september 2023 om 11:36

    Hi,

    No problem for me to continue in English.

    Thanks for the information already provided, I noticed on the help page that you can give a discount on the subtotal. That is what we need :-)

    However we can't slect that option, we can only select Product or Shipping rate:

    Accept coupon code on payment forms? Image 1 Screenshot 20

  • Leland_R Jotform Support
    Geantwoord op 28 september 2023 om 13:00

    Hi boomplantactie,

    Thanks for getting back to us on this. I cloned your form to my own account and I ran into the same issue where Subtotal wasn't an option when adding a coupon. I deleted the Product List widget from the form and added it again from the Form Elements menu, and when I did that the Subtotal option appeared. None of the products or settings from the Product List were lost when I deleted and re-added the list, so I suggest giving this a try.

    Give it a try and let us know how it goes.