Jotform payment forms are capable of using coupon codes as another payment option. This guide will show you how to add a coupon code in addition to the other options that are already available in a payment form. To learn more about other payment options, see How to Add Options to Payment Forms.
Assuming you already set up your Product List and added a payment gateway to your form.
To add coupons
- In the Form Builder, select your Product List’s wand icon to open Payment Settings.
- In the Payment Settings pane on the right, go to Coupons at the top.
- Select Create Coupon.

- Next, add your coupon’s details and configurations.

Here are the available options:
- Coupon Code — The code or name of your coupon.
- Coupon Limit — Set the limit to None, By number of uses, or By expiration date.
- Discount Type — Choose between Percentage and Fixed Amount.
- Discount Rate/Amount — This is either the rate or amount of discount to apply depending on the Discount Type selected.
- Apply Discount to — Choose whether to apply the discount to products, shipping rate, or subtotal amount.
- Discounted Products — Available only if Apply Discount to is set to “Product.”
- Minimum Order Amount for Discount — Available only if Apply Discount to is set to “Shipping” or “Subtotal.”
- Edit Global Coupon Text — Customize coupon-related labels and messages.
- Once you’re done, scroll down and select Save at the bottom.
Here’s a demo form to see an example.
How to Edit, Duplicate, or Delete a Coupon Code
To manage your coupons
- In the Form Builder, select your Product List’s wand icon to open Payment Settings.
- In the Payment Settings pane on the right, go to Coupons at the top.
- Choose a coupon to edit, duplicate, or delete.

- To edit a coupon, select the pencil icon.
- To delete or duplicate a coupon, select the gear icon, then choose an option.
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16 Comments:
They sent me a coupon code to calculatevthe payment but i haven't got the idea
I created a discount code which seemed to work fine, the customer saw the message saying "code valid" however they were still charged the full price, is there a reason for this?
Is it possible to make a coupon that gives a 100% discount so the user does not have to pay anything? I get an error message that the total must be at least $1
camp@laforet.org
Is is possible to apply a discount to the total, rather than the subtotal. It would be great to offer gift vouchers
creat coupons don't appear to me using stripe checkout, when I chick on it gives a black menu
Awesome! We have a list of coupon codes that want to invalidate after used. Each code may have a different discount amount. Is there a way that Jotform can apply discount based on the code entered by checking our list? I don't expect Jotform to invalidate the code once used but this would be a good start for us.
How would you do this in the app builder section since the form builder and app builder has different settings
Re: jotform + Square integration... since coupon codes created in Jotform don't sync to Square, is it possible in Jotform to disable coupon codes (turn on / turn off) temporarily, rather than just deleting them?
Thanks!
1. Can I create my own coupon code and upload it,
2. Can I give different coupon code to different users
How can I get the discount code used and the amount discounted in different columns?
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How to allow user to use two coupons on the same order?
Nice information about coupons and discounts.Thank you for sharing such a valuable information .Keep sharing
OK but they don’t have the option to choose between shipping pick up and delivery I have three options there I have shipping pick up and delivery so they should be able to choose from one like I don’t get why is it showing shipping for everything if they pick pick up is showing shipping if they showing delivery is showing the shipping cost
Can you also make 1 coupon for both the products and shipping? or multiple coupons