Questions about plan changes (プラン変更にかかる質問)

  • kirindo.collect
    2022年4月5日 5:03に質問

    I am considering upgrading my usage plan. Is it possible to change from monthly to annual or annual to monthly?


    利用プランのアップグレードを検討中ですが、月額から年額または年額から月額への変更は可能ですか?

  • CJ_G
    2022年4月5日 5:23に返信

    Hello kirindo.collect,

    Thank you for reaching out to Jotform support. Yes, it is possible to change the plan from monthly to annual. To change your subscription plan, you need first to downgrade your subscription to FREE and then upgrade to your chosen yearly plan. This would also be the process if you change the plan from yearly to monthly. From a yearly plan, please downgrade to a Free account first then change the plan to monthly.

    If you need further assistance, please let us know.

  • kirindo.collect
    2022年4月5日 5:53に返信

    Hello CJ_G,

    Thank you for a more detailed explanation of the change from annual to monthly.

    Thanks to you, I understand it well. Thank you for helping me very much.



    こんにちは。CJ_G

    年額からへ月額の変更について、より詳しい説明をありがとうございます。

    あなたのおかげでよく理解できました。とても助かりました。