On what basis does gocardless have access to the account for 30 days, is it safe?

na jakiej zasadzie gocardless ma dostęp do konta przez 30 dni, czy to jest bezpieczne ? a co z pieniędzmi na koncie ? czy są bezpieczne ??

Hi katarzyna,

Thanks for reaching out to Jotform Support. Unfortunately, we don't offer Polish support at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, coming back to your question, can you send us some screenshots of what’s happening? This guide will show you how to do that.

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.