Paypal Integration

Hello, I am getting an error saying that our PayPal account is inactive. Even though I have verified that it is active. Can you please assist? See the below message I am receiving:

Hello,

Could you tell us which form you are referring to?

If you set up payments via paypal to receive payments you have to put the form in active mode- you have to turn OFF the Sandbox mode under Additional Gateway Settings.

May I ask, did you create a Sandbox account for your form or are you using your real account?

How-to-test-your-paypal-payment-form

Please let us know more details and try reconnecting the Integration.

Thank you for getting back to me. I did find a sandbox "demo": account that
they provided. I just want to clarify that when I set the form to go live
and use my actual paypal email that it should work? As I can't test it with
the actual account info for PayPal.
...

I just want to clarify that when I set the form to go live and use my actual paypal email that it should work? — Yes, if you set it to live mode and use a valid PayPal email, it should work.