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How to Test your PayPal Payment Form

How to Test your PayPal Payment Form

There are two (2) easy ways to test your PayPal payment form. It's either by making an actual payment or through PayPal Sandbox mode.

METHOD A: Test by making an actual payment

If you are not convinced with sandbox (test) mode, you can make actual payments in your PayPal form. Here are some tips:

1. First, create a test product in your PayPal payment field with a 0.01 USD price.

2. Save your form and preview. Then select the test product and make an actual payment.

METHOD B: Test through PayPal Sandbox Mode

PayPal Sandbox is a virtual testing environment that mimics the live PayPal production environment. Meaning, it works similarly with making an actual Paypal but without using real credit cards or live PayPal accounts.

1. First, you need to secure a PayPal Sandbox Test Account. To do that, log in to

2. Go to the Dashboard tab and navigate to Sandbox > Accounts.

3. Create 2 different account types, Personal and Business. If you are using PayPal (standard) in your payment form, you need the Personal account credentials. Otherwise, if you are using PayPal Pro or PayPal Express, you need the Business account credentials.

4. After creating the test accounts, take your PayPal Credentials. Let's assume you are using Paypal Pro so you need to take the Business account credentials.

Here's how:

A. In your Business account, click the Profile link.

B. It will open a new window, go to the API Credentials tab and copy your username, password, and signature.

5. Afterwards, enter these credentials into your PayPal Pro payment wizard.

A. Click the Payment Settings (wand icon) in your payment field.

B. Enter your API credentials. Verification is optional since it is a test account.

IMPORTANT: After entering your PayPal credentials, you need to enable SANDBOX MODE before you can perform a test.

6. To enable sandbox, scroll down and expand the ADDITIONAL GATEWAY SETTINGS section then set SANDBOX MODE to YES.

7. That's it! You can preview your form and make a test payment. If you are using a Business account in your PayPal payment field, you can use your Personal account to test your form or vice versa.


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  • tammymcleod15

    Me too and it is not working and of course the final step :(
    And I wasted 2 forms to re-try too
    So frustrating

  • PowerfulPeoplePlan

    I'm using a Paypal Standard. There is no API field. There is no sandbox button. I found the information on the paypal website (username and password--there is no signature field), but have no idea where to enter them on jotform.

  • SnowballCG

    Yes, please update your PayPal Standard integration. PayPal does not accept Jotform order forms using these legacy instructions.

  • AZDBAdesze

    The document is no longer valid since PayPal and Jotform have changed the gateway.

    Please correct and address this guide.

  • andoverbeacon

    I'm trying to figure out how to test PayPal Checkout with Sandbox. This document doesn't seem to be exactly what I need. Is there a separate document specifically for PayPal Checkout and Sandbox? Or are there tweaks to this document that would make it relevant?

  • TigerMO

    I'm trying to test my form with PayPal and I keep getting an error. I've created Sandbox credentials for PayPal and put that as the payment email address on PayPal Integration. Any ideas on what's wrong?

  • capt742000

    When I try your first method, PayPal will not let me login since I am the seller and the buyer.

  • Robert Dicosta

    please help me to test....I have createad a simple form to test from sandbox...but every time it gives me a blank page....getting this kind of error : "NetworkError: 500 Internal Server Error -"...Thanks

  • cpgriffin

    What is this field do? I am trying to redirect buyer to a URl after purchase

  • troop870

    I have tried following the above procedure using both the Paypal, Paypal Express and Paypal Pro payment fields. None of those have the additional Gateway Settings collapse. What am I missing?