Problem with Iframe

  • wkuczkowski
    Asked on 15 marca 2024 08:49

    Dzień dobry,

    Umieściłem ankietę na swojej stronie internetowej wykorzystując Iframe. Niestety ale po kliknięciu przycisku "Dalej" albo "Wstecz", aby przejść do następnej lub poprzedniej strony formularza, nie przewija automatycznie na górę strony.

    W przypadku kiedy nie wypełnię jednego z pytań, które są obowiązkowe i wyświetla komunikat o błędzie i klikam na przycisk "Dalej" przewija na górę formularza.

    Czy dałoby radę wprowadzić taką funkcjonalność? Ewentualnie zmodyfikować mój kod, aby to uwzględniał?

    Pozdrawiam

    Wojtek Kuczkowski

  • Joeni Jotform Support
    Replied on 15 marca 2024 14:46

    Hi Wojciech Kuczkowski,

    Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'll need a bit of time to look into this. I'll get back to you as fast as I can.

    Thanks for your patience and understanding. I'm sorry if you're having issues with your survey placed on the Iframe. Can I ask for your form URL to further look into it?

    Once we hear back from you, we'll be able to help you with this

  • wkuczkowski
    Replied on 15 marca 2024 15:24

    Hi,

    We can comunicate in English.

    URL: https://form.jotform.com/240432559723356

    I would like to place survey on my website using IFrame but when I press button "further" it moves to the other site of my survey but doesn't move on the top of the survey.

  • Joeni Jotform Support
    Replied on 15 marca 2024 16:24

    Hi Wojciech Kuczkowski,

    Thanks for getting back to us. It is possible to put your form on your website. Kindly follow the following steps to find your embed code.

    • On your Form Builder, click the Publish tab in the orange navigation bar.
    • Select the Embed option.
    • Click the Copy Code button.
    • Paste the code into your web page where you would like to display it, usually somewhere in the body of the page.

    Problem with Iframe Image 1 Screenshot 20You can also check out this guide about which form embed code should you use. If this is not what you're looking for, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Let us know if you have any other questions.