All stories / Al Baraka Bank South Africa
Al Baraka Bank South Africa unlocks business agility with Jotform Enterprise
Learn how this digitalization team built systems to modernize customer experiences.
Creating solutions in record time
Build time for an automated approval workflow
30 minutes
# of forms
100+
AI needs met by Jotform Enterprise
100%
Al Baraka Bank South Africa
Industry:
Banking
Organization Size:
Medium
Use Cases:
Data collection, workflow automation, AI Agents, customer relationship management, and enhanced due diligence.
About
Al Baraka Bank South Africa offers a practical and sustainable alternative to conventional banking. It focuses on providing individualized, meticulous service and making a positive impact through social responsibility programs.
Challenge
The bank’s existing form solution couldn’t scan customer documents before they were uploaded to the bank’s secure environment. It also lacked the ability to automate processes.
Solution
Jotform Enterprise provided a secure, flexible solution that worked seamlessly with the bank’s existing tech stack. Jotform’s native AI Agents and Workflows automated previously manual processes.
Results
The small digitalization team can create new solutions, approval flows, and more in minutes. Jotform’s simple user interface empowers other staffers to take ownership of changes and updates.
A coherent, end-to-end solution.
The breadth of features available with Jotform Enterprise is really impressive. You can see how they all tie together to give you a coherent, end-to-end solution
General Manager of Digitalization, Al Baraka Bank South Africa
