If you’re thinking about deleting your Jotform account, consider whether you might need it in the future. You can downgrade to the Starter plan instead of deleting your account, keeping access to all your assets. But, if you’re sure you want to delete it, Jotform allows you to remove your account and data when needed.
You can delete your account in just a few steps. Here’s how to do it:
- On your Workspace page, click on your Profile Picture/Avatar on the top-right side of the screen.
- In the menu that opens up, click on your Name to open the Account Page in a new browser tab.
- Now, scroll down and click on Delete My Account at the bottom.
- Then, in the Confirmation window, click on Yes, Delete.
- Next, copy the Verification Code sent to the email address linked to your account.
- After that, enter the code to verify that it’s you, to delete your account. You may or may not need to click on the green Verify button after you enter the code.
- Finally, click on the red Delete My Account button.
That’s it! Your account’s been successfully deleted. You’ll be logged out, and any attempt to log in will result in an error.
Note
Deleting your account will make all its assets and associated data inaccessible, including forms and their submissions, AI Agents and conversations, Workflows, Apps, Signed Documents, Tables and their data, and Reports.
If you need help deleting your account or have questions after doing so, you can reach out to Jotform Support here.
Send Comment:
28 Comments:
January 29, 2026
Please delete my account - the profile page doesn't look as described and there is no delete button.
January 16, 2026
Jotform created a second account for me without my permission. This has created a slew of business and operation problems because i cannot change the email on my main account because it keeps making a separate account for my email. After deletion it continues to say that my email is associated with another account. Does anyone have any form service that they recommend? I want to move away from Jotform so badly, they charge too much money for as many mistakes they have and virtually zero customer service. The model isnt working anymore after all of their updates and I just want to be rid of Jotform so badly!
January 8, 2026
Hello, I deleted my account, but Jotform keeps drafting my emails anyway. I would like this stopped asap please!
December 18, 2025
Please delete this account. Even with following the instructions, there is no button to delete it
September 11, 2025
296968pleadrvdelete my account
September 10, 2025
Please get rid of my acct immediately. Thank you
Paul Good
January 25, 2025
Please cancel my account, I never signed up for this. I have tried to cancel this account I set up a password as mentioned. I have not been charged any monies you don't have my CC details this app is stopping me obtaining tender documents & applications.
January 13, 2025
I was having trouble creating a form and accidentally created 3 blank forms. I was charged for a new account $200.30 via Pay Pal when I actually only created 1 new form for a total of 2 forms. I have no need for a larger account. Can I get back to the free version and get a refund of the $200.30 that was paid?
October 7, 2024
Hello,
My account page looks nothing like any of the troubleshooters. Please help me to change my email address to the one I listed here.
April 23, 2024
I would like to delete my account. I thought I had already done so but it still looks active. Please delete the account...
December 18, 2023
My account has been suspended but no one contacts me to rectify this.
Please contact me as I think It would be best to delete my account
Thank you
Please contact me to cancel account. I can't do it account suspended
April 11, 2023
Trying to reset password would like to cancel this accounts please please been trying for 2 days don't know what this is
December 5, 2022
My Account Deleted
November 6, 2022
Please cancel my account I do not want to enroll
October 15, 2022
please delete my account
June 28, 2022
I would like to cancel my Silver supscription but keep a free account. If I click "delete account" on my account page, will I still be able to keep a free account?
Thank you
June 13, 2022
I want to delete my account. Please help me delete.
May 1, 2022
Delete subscription
April 13, 2022
Please delete my account ASAP! And please confirm ASAP!! The website is broken, my account cannot be deleted, it says incorrect password because this stupid website assigned random password. Please delete!!!
March 14, 2022
I have not given permission for my name & comments to be publicly used on the internet. Please delete all reference immediately without any further public notice.
February 3, 2022
Everyone's having the same issues. Why? Please fix this.
January 4, 2022
It just keeps saying my password is incorrect, and I just changed the password so I could complete this task alone. Ugh!
December 30, 2021
Please confirm that my account is deleted.
December 22, 2021
please cancel/delete my account
December 15, 2021
I'm having the same issue as Jennifer and Glenda. I have changed my password twice already and have made sure that I am typing my password correctly, but it gets marked as incorrect. Please delete my account.