Maria LewisAnswered on July 08, 2022 01:20 PM
I would like to cancel my Silver supscription but keep a free account. If I click "delete account" on my account page, will I still be able to keep a free account?
Parker JotForm SupportAnswered on July 08, 2022 04:45 PM
Thanks for reaching out to Jotform Support.
If you'd like to keep your account, you won't want to delete it. You can cancel your subscription and downgrade back to a free account. I see you have already deleted your account, but I have reactivated it as a free account to make sure it doesn't get permanently deleted if you want to keep the account.
Let us know if you have any other questions.