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How do I cancel my subscription and downgrade back to free
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Maria LewisAsked on July 08, 2022 at 01:20 PMI would like to cancel my Silver supscription but keep a free account. If I click "delete account" on my account page, will I still be able to keep a free account?
Thank you
This is a re-post of a comment on How to Delete My Jotform Account?
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ParkerAnswered on July 08, 2022 at 04:45 PMJotform SupportHi Maria,
Thanks for reaching out to Jotform Support.
If you'd like to keep your account, you won't want to delete it. You can cancel your subscription and downgrade back to a free account. I see you have already deleted your account, but I have reactivated it as a free account to make sure it doesn't get permanently deleted if you want to keep the account.
Let us know if you have any other questions.
