Coronavirus Responder Program FAQ

Have a question about the Coronavirus Responder Program? Check out our frequently asked questions below.

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  • What is the Coronavirus (COVID-19) Responder Program?

    We want to extend a helping hand by offering free, unlimited JotForm accounts to eligible first responders, healthcare workers, and nonprofits that want to help their communities.

  • Who is this for?

    This program is aimed at healthcare workers, nonprofits, and government organizations, but that’s not an exhaustive list. If your organization doesn’t fall under one of these categories but needs to use JotForm to help stop the spread of the virus or help others in this time of need, then please apply.

  • How do I apply?

    Directly through our application form. We’ll manually review each application and respond with instructions on how to proceed.

  • How is this different from a free Starter account?

    Anyone can, of course, use JotForm’s free Starter plan at any time. But traditional free accounts have a limited number of submissions, forms, collected payments, and views. If you’re planning to use JotForm to provide coronavirus-related assistance, we’d recommend applying for the Coronavirus Responder Program to get unlimited access for free.

  • Does this include HIPAA compliance?

    Absolutely. As more and more healthcare workers need a reliable way to collect patient information during the outbreak, we’re providing HIPAA compliance free of cost to providers seeing or consulting on COVID-19 patients.

  • If I already have a paid account, can I apply for this program?

    Yes. Existing paid users can also apply for this program. Once your application is approved for the Coronavirus Responder Program, you’ll continue to pay your usual fee, but your account will become unlimited at no additional charge.

  • How long will this program run?

    The Coronavirus Responder Program will end on August 1, 2020.