How to Integrate JotForm with Zoho CRM

Last Update: January 9, 2017

Zoho CRM is a customer relationship management service to help observe your relationships anywhere from some popular social networks to mobile phones.

JotForm captures leads from your website and sends customer data to Zoho where you’ll be able to develop & keep healthy relationships with your newest visitors.

How to Setup the Zoho CRM Integration:

1. Get a Zoho CRM account.

2. In the form builder, click the Integrations button to open the Integrations window

3. Search for Zoho or filter the dropdown with CRM

4. With Zoho, there are 2 ways to authenticate your account. It's either by using your Zoho  login credentials or authentication token.

5.  Next, select whether you want to send the form data as leads or contacts. Then map the fields you want from your JotForm to your Zoho Form.


Trigger Workflow - If you want to trigger Zoho Workflow, select Yes

Duplicate Record Check - Select whether you want to updating existing record, don't add the record or create duplicate once duplicate submission is found.

6. Complete the integration and you're good to go.

Important Notes:

With Zoho Integration, not all field types are supported. 
Supported fields are the following:

Text Box
Check Box
Radio Button

As much as possible, use the Full Name, Email, Address and Phone Number fields under Quick Fields. They work best in the corresponding fields on Zoho.

1 Comment...

shahabeddini (March 18, 2017 at 09:56 AM)

I am met by this message when setting up to Zoho CRM - what does it mean EXCEEDED_MAXIMUM_ALLOWED_AUTHTOKENS?

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