How to Use Kiosk Mode in Jotform Mobile App

With Jotform Mobile App, you can easily turn a smartphone or tablet into a dedicated form-filling station using Kiosk Mode. This feature allows multiple people to complete the same form on a single device, making it a convenient way to collect registrations, feedback, payments, e-signatures, and other responses during in-person interactions.

Kiosk Mode is especially useful for conferences, trade shows, fundraisers, meetings, and other events where you need to collect information on the spot. It keeps your device focused on a specific form and refreshes it after each submission, helping you create a smooth experience for respondents while collecting multiple responses quickly and securely.

Enabling Kiosk Mode

You can enable Kiosk Mode in Jotform Mobile Forms in just a few taps. Here’s what to do:

1. On the top left side of your Jotform Mobile App, tap on the Type dropdown.

2. Now, in the Type menu that opens at the bottom of the screen, uncheck the boxes next to all the assets except Forms, so only they’ll be shown in your Workspace.

3. Then, tap on the form you’d like to display in the kiosk.

4. Next, in the Form menu that opens at the bottom of the screen, tap on Kiosk Mode.

5. Now, in the Kiosk Settings screen, you’ll see this list of settings you can configure:
   • Kiosk Lock
   • Touchless Mode
   • Inactivity Timeout
   • Thank You Page Display
   • Visible “Exit Kiosk” Button
6. Once everything’s set, tap on Launch Kiosk.

That’s it. Your form is now running in Kiosk Mode on your device, and users can start submitting responses. If you want to close Kiosk Mode, swipe down from anywhere on your screen with two fingers and then tap on the Exit Kiosk Mode button that appears at the top of the screen.

Understanding Kiosk Settings

Each setting in Kiosk Mode gives you control over how your kiosk behaves and how users interact with it. From securing your device with a password to controlling inactivity, enabling touchless interaction, or managing what users see after submission, these options help you create a smooth, safe, and customized kiosk experience.

Setting Up Kiosk Lock

Setting your form in Kiosk Mode to ask for a PIN to exit is easy. Follow these quick steps to get started:

1. While you’re in the Kiosk Settings screen of your form in Jotform Mobile App, tap on Kiosk Lock.

2. Then, on the right side of the Kiosk Lock setting, tap on the switch to toggle it on.
3. Next, in the Please Choose a Four-Digit PIN input box that appears, enter your PIN and then click on Set Password.

That’s it. Your kiosk is now protected with a PIN, keeping the form active and preventing unauthorized exits. Anyone trying to leave Kiosk Mode will need to enter the PIN you set.

If you want to exit your form in Kiosk Mode but can’t remember your PIN, tap on Forgot PIN when exiting, then enter your account password in the window that pops up. You can then go back to the Kiosk Lock settings to view or update your PIN.

Enabling Touchless Mode

Generating a QR code for your form in Kiosk Mode to provide a touch-free experience for users is easy. Here’s how to set it up:

1. While you’re in the Kiosk Settings screen of your form in Jotform Mobile App, tap on Touchless Mode.

2. Then, on the right side of the Touchless Mode setting, tap on the switch to toggle it on.
3. Next, in the QR Code Field Color Input box that appears, clear the default hex code and enter a new one if you want to change the color of your QR code. You can also tap on the Color Picker button on the right side of the input box and select a color from the menu.

That’s it. Users can now access your form safely from their own devices using the QR code, which appears at the top of the form for easy scanning.

Configuring the Inactivity Timeout

Setting an inactivity timeout to reset your form in Kiosk Mode when it’s left idle is easy. Here’s how to set it up:

1. While you’re in the Kiosk Settings screen of your form in Jotform Mobile App, tap on Inactivity Timeout.

2. Then, on the right side of the Inactivity Timeout setting, tap on the switch to toggle it on.
3. Next, in the dropdown menu that appears, select a predefined minute option or Customize Inactivity Timeout.

In the Customize Inactivity Timeout setting that appears when you choose the Customize Inactivity Timeout option, enter a value in minutes, then tap Set Timer. When you enter a value with a decimal, it will be converted to seconds. For example, 0.5 sets the timer to 30 seconds.

That’s it. Your kiosk will now reset automatically after the inactivity period you set, keeping it ready for the next respondent if someone walks away without completing your form. During the last 10 seconds before the reset, respondents will see a timeout warning where they can continue filling out the form or proceed with the reset right away.

Controlling the Thank You Page Display

Setting your form in Kiosk Mode to show a custom Thank You Page or only a generic one, and how long it waits before refreshing after each submission, is easy. Here’s how to set it up:

1. While you’re in the Kiosk Settings screen of your form in Jotform Mobile App, tap on Thank You Page.

2. Then, on the right side of the Custom Thank You Page setting, tap on the switch to toggle it off to show a simple Thank You message, or keep it on to show your custom one.
3. Next, in the dropdown menu below it, select a predefined number of seconds or minutes for the form to refresh after each submission.
4. Now, on the right side of the Show Exit Kiosk Button setting, tap the switch to toggle it on if you want to display the Exit Kiosk button on the Thank You Page along with the Refresh Form button.

That’s it. Your form will now show the Thank You Page you selected and refresh automatically after the time you set, making it ready for the next submission.

Showing the “Exit Kiosk” Button

Setting your form in Kiosk Mode to show an Exit Kiosk button on the Thank You Page is easy. Here’s how to set it up:

1. While you’re in the Kiosk Settings screen of your form in Jotform Mobile App, tap on Visible “Exit Kiosk” Button.

2. Then, on the right side of the Visible “Exit Kiosk” Button setting, tap on the switch to toggle it on.

That’s it. Now, an X button will appear in the top-right corner of your form that you can use to exit Kiosk Mode.

When you tap the X button, the Exit Kiosk Mode confirmation window pops up. Tap the Exit Kiosk Mode button in the window to proceed.