How to Use Kiosk Mode in Jotform Mobile Forms

January 9, 2023

We’re excited to introduce a new great feature in our reinvented mobile app — kiosk mode. You can use this feature on a smartphone or tablet, whether you’re online or offline. Kiosk mode is available for both iOS and Android.

Kiosk mode turns your device into a survey station. Kiosk mode with Screen Lock gives form respondents access only to a specific form and doesn’t allow access to other apps. You can easily and securely receive multiple form submissions. It is a great choice for conferences, fundraisers, social events, trade shows, meetings, other types of events, and onsite and offsite data collection.

Youtube Embed Poster: 5HmUha_g_fU

The form automatically returns to the start page after each submission. The sessions are completely separate, so the data is secure.

You can collect entries even if you’re offline. The data is stored on your device and automatically syncs with your Jotform account once you have an internet connection.

Enable Kiosk Mode

Find the form you’d like to display on Kiosk. Tap on it, and tap Kiosk Mode from the list of options.

Jotform Mobile Forms Kiosk Mode

Kiosk Settings

After tapping Kiosk Mode, you can change some settings, which include the following:

  • Kiosk Lock
  • Touchless Mode
  • Inactivity Timeout
  • Thank You Page Display
  • Visible “Exit Kiosk” Button
Jotform Mobile Forms Kiosk Settings

Once the settings are set, click the Launch Kiosk button to finally open the form.

Kiosk Lock

Set a PIN to prevent the unauthorized exit of the Kiosk Mode. It’s useful for an unattended device set up in your office.

Jotform Mobile Forms Kiosk Lock

Note that if you forgot your PIN, click the Forgot PIN and enter your Jotform account password to exit the Kiosk Mode. It is also recommended to re-setup the PIN before relaunching the form in Kiosk Mode.

Touchless Mode

Generate a QR Code that users can scan to fill out the form on their mobile devices. Users do not need to install the app. Once the QR code is scanned, it will open the form on their device’s default browser.

Jotform Mobile Forms Touchless Mode option
Jotform Mobile Product Feedback Form

Inactivity Timeout

Set a timer to automatically reset/clear the form fields when the form becomes idle. After the set X seconds/minutes, the form will prompt the user with a warning. If no response, the app will reset the form in default Kiosk Mode.

Jotform Mobile Forms Inactivity Timeout

Thank You Page Display

The Thank You Page Display is enabled and can’t be disabled for Kiosk Mode. The default is 5 seconds, but you can set 2 Seconds as the lowest time, and 5 Minutes as the highest. The timer is visible in the lower part of the Thank You message after each submission.

Jotform Mobile Forms Thank You Page Display

Visible “Exit Kiosk” Button

Exist Kiosk is hidden when this option is disabled. You then have to swipe down anywhere on your screen with two fingers and tap the Exit Kiosk button. When enabled, the Exit Kiosk icon is visible at the top-right side of the screen. Tap it and confirm to exit.

Jotform Mobile Forms Visible Exit Kiosk Button

If you have questions, suggestions, or feedback with the above steps, please let us know in the comment box below or create a support ticket.

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Our customer support team is available 24/7 and our average response time is between one to two hours.
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