FAQ About Migration

FAQ about switching from 123 Form Builder to Jotform

Read our FAQs to discover why Jotform is the best 123 Form Builder alternative.

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  • Why should I use Jotform instead of 123 Form Builder?

    123 Form Builder is an easy online form builder that gives you the basics. But what if you need advanced features to bring your online forms to the next level?

    With Jotform, we’ll give you all the tools you need to collect form submissions and seamlessly manage them online. We offer powerful in-house data management tools — like Jotform PDF Editor, Jotform Report Builder, Jotform Inbox, and Jotform Tables — as well as 10,000+ free form templates, 30+ payment processors, 100+ form integrations, affordable paid plans, free mobile apps, and advanced form features you won’t find anywhere else. Sign up for a free account today to explore all that Jotform has to offer.

  • Is Jotform free?

    Jotform has a full-featured free plan that lets you build custom forms and surveys, access 100+ app integrations and 30+ payment processors, manage your data using powerful tools like Jotform Tables and Jotform Report Builder, and more — all for free! If you’d like to upgrade your plan to receive more submissions, storage, and payments, Jotform has several affordable paid plans to choose from.

  • Is Jotform mobile-friendly?

    Yes. Not only are Jotform forms compatible on any device, we also offer a free Jotform Mobile Forms app that lets you manage your forms and form data, set up kiosk mode, assign forms, and more directly from your smartphone or tablet. Jotform also offers a dedicated, HIPAA-compliant Jotform Health app for medical professionals.

  • How secure is Jotform?

    Data security is a top priority at Jotform. We protect form data with GDPR compliance, CCPA compliance, PCI compliance, and a 256-bit SSL connection — so you can rest easy knowing your submissions are stored securely. Jotform also offers HIPAA compliance for healthcare professionals, an option to encrypt your forms, and other advanced security measures.

  • Is Jotform HIPAA compliant?

    Jotform offers HIPAA compliance for healthcare professionals on Silver, Gold, and Enterprise plans. Once you’ve opted into HIPAA compliance, you’ll receive a signed Business Associate Agreement (BAA) for your organization. Visit our HIPAA compliance page to learn more.

  • What integrations does Jotform offer?

    Whether you want to manage your form data in your CMS, CRM system, or project management board, Jotform lets you connect with 100+ free form integrations to sync submissions to your other accounts automatically. Popular integrations include Google Drive, Dropbox, Box, Airtable, Slack, and more. Explore the Jotform integration directory to see all of our form integrations.

  • Can I collect payments with Jotform?

    Yes! With over 30 payment processors to choose from, you can easily accept payments for orders, donations, registration fees, bill payments, and more directly through your online forms. Just choose your preferred gateway — such as Stripe, Square, PayPal, or Authorize.Net — and set up the integration to start collecting payments instantly. Jotform never charges additional transaction fees for collecting payments through your online forms, so you’ll just have to pay your payment processor’s standard rate.

  • Will I lose my 123 Form Builder data if I switch to Jotform?

    No, you won’t lose your form data. With our one-click import tool, you can transfer your existing forms and form data from 123 Form Builder to Jotform. You’ll then be free to use your forms in Jotform without missing a beat.