Streamline the way you collect and respond to tickets for your help desk
Whether you’re an organization with centers across the country or a help desk for a single company, you can use Jotform Enterprise to communicate with your customers efficiently.
Templates
Help Desk and Ticketing Templates
Jotform Enterprise is ideal for businesses that need to improve their customer service or determine the performance of customer support teams. Be more efficient with easy-to-create forms that can be filled out online. You can use our 100+ integrations to send collected responses to 100+ popular apps, including Google Drive, Dropbox, and Evernote.
Help Desk Survey
IT Service Request Form
Service Desk Satisfaction Survey
Integrations
Take your forms even further with Jotform’s 150+ powerful integrations. Drag and drop to add CRM integrations, Google Sheets, Mailchimp, and much more. You can also connect to 30+ payment processors — including PayPal, Square, and Google Pay — to collect fees directly through your forms without paying additional fees to Jotform.
Automate workflows
Streamline approvals within your workflow. Collect HR requests, job applications, IT tickets, and more with online forms and turn them into tasks in an automated approval flow.
Mobile Forms
All Jotform forms are mobile-friendly by default. With Jotform Mobile Forms, you can gather data and view submissions on any tablet or mobile device — even without internet access. Keep track of new submissions by setting up instant push notifications that let you know the moment someone responds to your form.
Testimonials
What our users say about Jotform
Watch our demo
Get to know Jotform Enterprise. In this video tutorial, we’ll give you a complete walkthrough of Jotform Enterprise’s powerful no-code features that you can use to power your business — including Single Sign-On (SSO), whitelabeling, a dedicated server and support team, plus much more.
