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FAQ ABOUT

Gravity Forms to Jotform

Have a question about migration your Gravity Forms to Jotform? Check out our FAQ below.

Your questions will be answered by our 24/7 support team.

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  • Why should I use Jotform?

    With Jotform’s drag-and-drop online form builder and 10,000+ ready-made templates, you can quickly make the perfect form for your needs and embed it in your WordPress website in a few easy clicks — whether it’s a contact form, lead gen form, registration form, order form, donation form, or another type of form. And with Jotform’s forever-free plan, you can enjoy plenty of the powerful features we have to offer.

  • Is Jotform free?

    Yes! Jotform offers a forever free plan that lets you build online forms, share or embed them, and collect responses or payments instantly from any device. And if you need a little extra storage or need to accept more submissions or payments, we offer affordable paid plans to suit your needs.

  • Is Jotform mobile-friendly?

    Not only do all Jotform forms work seamlessly on any smartphone, tablet, or mobile device, but you can also access your forms via Jotform Mobile Forms, our free app for iOS and Android. Once you’ve downloaded the app and logged into your Jotform account, you can view submissions and collect responses on the go — even offline! You’ll also get access to advanced mobile features like kiosk mode, customizable notifications, GPS location capture, and more.

  • How secure is Jotform?

    Jotform keeps forms and submission data secure with a 256-bit SSL connection, GDPR compliance, CCPA compliance, PCI compliance for payments, and the option to encrypt your forms. You can also set up anti-spam filters to protect your forms from unwanted submissions! Visit the Jotform security page to learn more.

  • Is Jotform HIPAA compliant?

    Jotform offers HIPAA compliance and a signed Business Associate Agreement (BAA) for Silver, Gold, and Enterprise plans. Whether you’re a medical provider or an organization collecting sensitive patient data, you can reduce paperwork while keeping protected health information (PHI) safe and secure with Jotform’s HIPAA-compliant online forms.

  • What integrations does Jotform offer?

    To help you streamline your workflow, Jotform offers integrations with 100+ powerful and popular apps. Connect your online form to your CRM, calendar, spreadsheets, cloud storage account, kanban board, and more. You can even integrate with 30+ payment gateways and providers for seamless payment collection directly through your form. Some of our most popular integrations include Google Calendar, Google Sheets, Airtable, Slack, Square, PayPal, Mailchimp, and Zapier.

  • Can I collect payments with Jotform?

    Yes! To start collecting payments with Jotform, integrate your online form with one of our 30+ payment gateway options. Choose from Square, PayPal, Stripe, Authorize.Net, and many more. All you need to do is verify your account to complete the integration and begin accepting payments for orders, donations, event tickets, and more.

  • Will I lose my Gravity Forms data if I switch to Jotform?

    Not at all. Our easy-to-use migration tool keeps your Gravity Forms data intact while you’re making the switch to Jotform, so you can continue collecting important data without delay while enjoying Jotform’s advanced features.